Biarritz town hall

A new lease of life for mail management

A few years ago, the Biarritz town hall equipped itself with an EDM/ECM solution to manage its digital mail.

A project to modernize the mail service was initiated by the mayor to develop the existing solution and offer agents a tool with modern ergonomics and new functionalities.

Biarritz town hall has chosen a solution available to communities in a dedicated commercial offer which facilitates the digital transition while meeting the requirements and specificities of the community.

Convinced, the Biarritz town hall wishes to extend the solution to all documents and flows that pass through the community.

Belharra Numérique, a company involved in the local ecosystem, provided all its proximity and support to the town hall in this development.


The benefits of the project


End-to-end traceability


Optimized mail flows


Better monitoring and treatment


Biarritz, an elegant seaside town on the Basque coast, is located in the southwest of France and has almost 25,000 inhabitants. It is a city rich in its roots, its heritage and its exceptional living environment: over time it has become a popular international destination all year round.

Biarritz, a city “Anchored in its history and turned towards the future”.

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