neoledge and belharra digital

PARTNER CASE STUDY

NeoLedge & Belharra Numérique:
The success of the publisher-integrator synergy

A NeoLedge certified partner since 2015, Belharra Numérique is a service company specializing in collaborative IT, which has been supporting the digital transformation of its clients for more than 10 years.

Present in the Nouvelle Aquitaine and Occitanie regions but operating throughout France and as far as Polynesia, Belharra Numérique integrates NeoLedge . The consultant teams provide pragmatic and effective responses to the problems of setting up business processes around document management, in integration with the client information system.

Thanks to this partnership between Belharra Numérique and NeoLedge, clients benefit from dual expertise and quality, local and tailor-made support.

History of the partnership

This partnership came about at a key moment for both companies. Belharra Numérique then sought to enrich its catalog with a new collaborative EDM product, while NeoLedge sought to implement a new publisher strategy, relying on a network of partners .

Mr. Patrick Bourg, Belharra Numérique operations director , underlines the reciprocity of benefits for the two companies:
“The NeoLedge sales teams, very involved, really played the game of partnership and the search for synergy with our teams. We chose a publisher who had a reputation and whose tools could be aimed at a new market, that of the private sector. The objective was to build a win-win partnership around the Elise solution, with real added value for customers. »

ELISE's choice

Belharra Numérique was looking for a very packaged solution oriented towards “documentary processes” , that is to say software which is not a simple solution for storing digital documents. Elise and DocFactory , the electronic content management tools (EDM and ECM) offered by NeoLedge, fully met their expectations.
“It is a solution that allows us to support the client in the modernization of their organization, to increase productivity and secure the traceability of documentary processes. »

In the eyes of Mr. Bourg, the ECM and GED Elise solution has important advantages, which differentiate it from its competitors:

  • It is a solution which responds with great flexibility to the various problems of the private sector as well as the public sector. Elise is a widely configurable tool, with real functional richness , which allows you to define malleable processes (workflows) that can be modified, completed and adapted as needs evolve.
  • Elise also offers individual filing plans , which give the user great freedom in their file management, while respecting the security and integrity standards of document storage.
  • Finally, Elise is a transversal solution . It addresses very diverse issues and uses (management of incoming and outgoing invoices, mail, or HR processes for example). Customers can capitalize on a single foundation for faster ROI.
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The reasons for success

The partnership between the publisher, NeoLedge, and the integrator, Belharra Numérique, is under the sign of collaboration and mutual contribution .
The ECM and EDM Elise solution has all the characteristics necessary to adapt to the needs of companies which have very high expectations regarding interfacing with business applications and integration with IS Mr. Bourg explains:
“Elise does not is not intended to be a stand-alone tool, but rather to be a real “brick”, integrated into the company’s information system. Metadata management makes it possible to enrich “business” applications and trigger documentary processes. »

Thanks to the collaboration between the Belharra Numérique and NeoLedge teams, customers can benefit from both the project experience of their integrator and the expertise of the publisher to secure the deployment of their project. The cooperation between the teams is so fruitful that it is now implemented almost systematically:

“NeoLedge supported the increase in skills of the Belharra teams by getting involved in our first projects.
This cooperation made it possible to quickly acquire concrete experience. With NeoLedge support, the projects were very secure and the technical teams from our two companies were able to learn to recognize the complementarity of their skills. We still capitalize on this synergy today on our projects. » And Mr. Bourg concludes: “I have rarely had this feeling of being one with the publisher. There are very few boundaries between teams in project mode and our clients value this as a key success factor. »

patrick bourg

A beneficial partnership for customers

The partnership contract concluded with NeoLedge does not impose any exclusivity , which allows Belharra Numérique to objectively recommend the ECM Elise. With a quarter of its employees certified , Belharra Numérique has significant production capacity around NeoLedge solutions and positions itself as a integrator and skills center .

The cooperation between NeoLedge and Belharra Numérique has made it possible to deploy projects in the public sector from the first year such as the Maremme Adour Côtes Sud Community of Communes (MACS), the General Council of Occitanie or the Adour Garonne Water Agency .

Belharra's “business” expertise in synergy with the NeoLedge teams has also made it possible to realize large-scale projects on complex integration scopes in the private sector, such as at InVivo or Vivadour in the field of agricultural cooperatives .
For Belharra Numérique, the challenge is to capitalize on this feedback, in order to deploy solutions with very high added value on dematerialization and collaborative EDM issues.

You too can become a certified NeoLedge partner!

An international publisher of SaaS solutions , NeoLedge develops trusted services for the dematerialization and management of corporate content.

Elise and DocFactory solutions published by NeoLedge help companies of all sizes to control circulating information flows, optimize their internal processes and simplify collaboration. They thus give concrete meaning to digital transformation projects: improving productivity and customer satisfaction while reducing costs and risks.

Our solutions equip more than 250 customers on 3 continents and address numerous issues.
For large companies, SMEs or public administrations, NeoLedge solutions are designed to adapt to all projects: from equipping all state ministries with a dematerialized mail management solution, to updating provision of multi-channel user relationship management solutions for cities and administrations, including the management of files for an entire company in “zero paper” mode.

Our network of certified partners allows us to support our clients locally and guarantee them business expertise that will make their project a success.

Join the adventure!